Shipping Policy

Welcome to MERINTY. We are committed to providing reliable worldwide shipping and an excellent shopping experience for our customers.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are processed Monday through Friday, excluding weekends and public holidays.

During promotional events or peak seasons, processing times may require an additional 1–2 business days.

Shipping Destinations

MERINTY currently ships to customers in:

• United States

• Canada

• United Kingdom

• Australia

• New Zealand

• European countries

• Selected international destinations

If your country is unavailable during checkout, please contact us for assistance.

Estimated Delivery Time

Estimated delivery times are:

• United States: 7–12 business days

• Canada: 8–15 business days

• United Kingdom: 7–12 business days

• Europe: 8–15 business days

• Australia & New Zealand: 8–15 business days

Delivery times are estimates only and may vary due to customs inspections, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated during checkout based on your destination and shipping method.

From time to time we may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may require 24–72 hours before becoming active.

Customs & Import Duties

International customers are responsible for any customs duties, VAT, taxes, or import fees required by their country.

Lost or Delayed Orders

If your order has not arrived within the expected delivery timeframe, please contact our support team. We will work with the shipping carrier to investigate and resolve the issue.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. MERINTY cannot be responsible for packages delivered to an incorrect address provided during checkout.

Contact Information

MERINTY

Website: https://merinty.com

Email: support@merinty.com

Business Address:

JL. Ahmad Yani Lingk. Jangkuk, RT/RW 003/270, Selagalas, Sandubaya, Kota Mataram, Nusa Tenggara Barat, Indonesia