Returns & Refunds Policy

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are happy to assist you.

Return Eligibility

Items may be returned within 14 days after delivery.

Returned products must:

• Be unused and in original condition.

• Include original packaging and tags.

• Include proof of purchase.

Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items cannot be returned:

• Final sale products.

• Personalized or customized items.

• Gift cards.

• Products damaged through misuse.

• Items returned without authorization.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please provide:

• Order number

• Photos of the item

• Photos of the packaging

• Description of the issue

We will review your request and provide a replacement or refund where appropriate.

Refund Process

Approved refunds will be issued to your original payment method within 5–10 business days after the returned item has been inspected.

Bank processing times may vary.

Exchanges

We gladly replace products that are defective, damaged during shipping, or shipped incorrectly.

Order Cancellation

Orders may be cancelled within 12 hours after purchase.

Once an order has entered fulfillment, cancellation may no longer be possible.

Return Shipping

If the return is due to our mistake, we will cover the return shipping cost.

For all other approved returns, customers may be responsible for return shipping expenses.